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Haven't migrated your old mail yet? Move your emails to Gmail first.

Cheat sheet

  • Gmail cheat sheet Need a quick reference for the Gmail basics you've learned? Download this cheat sheet.

Collaborate better

  • Set up Gmail delegation (video) Whether you're someone's assistant or you're just stepping in for your manager for a week, you might need to compose and respond to messages on someone else's behalf.

  • Top 10 ways to have more productive conversations Are you overloaded with email conversations? Is your inbox out of control? Email is great, but sometimes it becomes overwhelming. Here are some tips that will help you communicate more effectively and get out of conversation chaos.

  • Get started with Contacts Organize, review, and merge your contacts. Create personal mailing lists. Quickly send messages or calendar invitations to groups of people you contact the most, without entering their addresses individually. With Contacts, it’s easy to keep all your contact information in one place and reach several people at once.

Work faster

  • Top 10 ways to optimize your inbox Are you lost in your inbox? Are you spending hours in a maze of folders? That sounds like a lot of work! What if your inbox was always empty, and all incoming mail were automatically labeled and sorted, so you could focus on the important stuff? Here are 10 ways to make your inbox work for you.

  • Keep track of tasks Keep track of your daily to-do list, organize multiple lists, and track important deadlines with Google Tasks. Create and update your tasks from Gmail or Calendar; they sync so your changes automatically show in both places.

Top 4 Gmail tips

See all Gmail tips

Gmail FAQ

  • How much storage space do I have?

    Your Google Apps account has at least 30 GB of storage across Google Drive, Gmail, and Google Photos, so you’ll probably never run out of space.

  • Can I stop messages from being grouped into conversations?

    Yes. Click gmail gear and select Settings. On the General tab, scroll down to Conversation View.

    • If Conversation View is off, new messages won't be grouped into conversations, and any existing conversations are ungrouped into separate messages.

    • If Conversation View is on, you can't separate the messages in a conversation. However, if you want to send a reply, but don't want it to be added to the conversation, you can simply change the subject line in your reply.

  • Can I recall a message I already sent?

    Yes. If you enable Gmail's Undo Send feature, you can recall a message for a brief period of time after you send it. For more information, see our tip Undo sending your mail.

  • Is there a size or type limitation for email attachments?

    Yes. To keep your account safe and prevent viruses, Gmail won't accept file attachments that are executable files. There's also a 25 MB size limitation for attachments. However, you can overcome email attachment size limits by attaching files from Drive!

  • When should I delete a message versus archive it?

    Deleting or archiving a message removes it from your inbox.

    If you delete a message, it's placed in the Trash and then permanently removed from your Google Apps account after 30 days.

    If you archive a message, it's moved to All Mail (your archive), where you can easily find it in the future using Google's powerful search feature. Messages remain in your archive forever unless you choose to delete them or unless your company limits the retention of your mail.

    Because you have plenty of space for storing all your mail (at least 30 GB), we recommend that you archive messages rather than permanently delete them.

  • How long do messages stay in Trash and Spam?

    Messages remain in Trash or Spam for 30 days. After that, Gmail permanently deletes them. However, administrators can still recover those messages within 25 days after the permanent deletion.

  • How do I prevent messages from specific senders from being tagged as spam?

    If messages from a sender outside your domain are being incorrectly tagged as spam, you can prevent this from happening by creating an email filter using the Never send it to Spam option:

    1. In Gmail, click and select Settings.

    2. In the Filters tab, click Create a new filter.

    3. Enter the person's address in the From field, then click Create filter with this search.

    4. Check Never send it to spam.

    5. Click Create filter.

  • How do I create folders?

    In your old mail program, you might have stored emails you want to keep in folders. In Gmail, you use labels to categorize your emails. Labels are like folders, but with a twist: you can apply multiple labels to a message, then later find the message by looking in any of its labels. Learn more about labels in Get started with Gmail.