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  • Organize your inbox
  • Find emails
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IBM Notes

Haven't migrated your old mail yet? Move your emails to Gmail first.

Cheat sheet

  • Gmail cheat sheet Need a quick reference for the Gmail basics you've learned? Download this cheat sheet.

Collaborate better

  • Set up Gmail delegation (video) Whether you're someone's assistant or you're just stepping in for your manager for a week, you might need to compose and respond to messages on someone else's behalf.

  • Take control of your conversations Are you overloaded with email conversations? Is your inbox out of control? Email is great, but sometimes it becomes overwhelming. Here are some tips that will help you communicate more effectively and get out of conversation chaos.

  • Create groups and mailing lists You can use contact groups to organize your contacts and as personal mailing lists—to send email messages or meeting invitations to groups of people you contact frequently, without having to enter each of their email addresses individually.

Work faster

  • Priority inbox Are you overwhelmed by the number of emails in your inbox and how long it takes to wade through them all? Gmail’s Priority Inbox feature helps you focus on important messages first by automatically separating your important messages from the rest of your emails.

  • Tips for a tidy inbox Are you lost in your inbox? Are you spending hours in a maze of folders? That sounds like a lot of work! What if your inbox was always empty so you could focus on the important stuff? That’s right, we said empty!

  • Keep track of tasks Keep track of your daily to-do list using the Google Apps Tasks gadget. Tasks are a great way to keep organized and make sure you get those important items accomplished during the day. They're also a great way to remember what you need to take on your camping trip or get from the store.

  • Email, find, and manage your contacts With Google Apps, you can easily organize, find, contact, and track information about all the people and groups you correspond with—both personal contacts and people in your organization. You can manage contacts in an online address book called the Contact Manager. And, you can quickly find addresses when composing mail messages or setting up calendar events.

Top 4 Gmail tips

Gmail FAQ

  • How much storage space do I have?

    Your Google Apps account has at least 30 GB of storage across Google Drive, Gmail, and Google Photos, so you’ll probably never run out of space.

  • Can I stop messages from being grouped into conversations?

    Yes. Click gmail gear and select Settings. On the General tab, scroll down to Conversation View.

    • If Conversation View is off, new messages won't be grouped into conversations, and any existing conversations are ungrouped into separate messages.

    • If Conversation View is on, you can't separate the messages in a conversation. However, if you want to send a reply, but don't want it to be added to the conversation, you can simply change the subject line in your reply.

  • Can I recall a message I already sent?

    Yes. If you enable Gmail Labs’ Undo Send feature, you can recall a message for a brief period of time after you send it. For more information, see our tip Undo sending your mail.

  • Is there a size or type limitation for email attachments?

    Yes. To keep your account safe and prevent viruses, Gmail won't accept file attachments that are executable files. There's also a 25 MB size limitation for attachments. However, you can overcome email attachment size limits by attaching files from Drive!

  • When should I delete a message versus archive it?

    Deleting or archiving a message removes it from your inbox.

    If you delete a message, it's placed in the Trash and then permanently removed from your Google Apps account after 30 days.

    If you archive a message, it's moved to All Mail (your archive), where you can easily find it in the future using Google's powerful search feature. Messages remain in your archive forever unless you choose to delete them or unless your company limits the retention of your mail.

    Because you have plenty of space for storing all your mail (at least 30 GB), we recommend that you archive messages rather than permanently delete them.

  • How long do messages stay in Trash and Spam?

    Messages remain in Trash or Spam for 30 days. After that, Gmail permanently deletes them. However, administrators can still recover those messages within 25 days after the permanent deletion.

  • How do I prevent messages from specific senders from being tagged as spam?

    If messages from a sender outside your domain are being incorrectly tagged as spam, you can prevent this from happening by creating an email filter using the Never send it to Spam option:

    1. In Gmail, click and select Settings.

    2. In the Filters tab, click Create a new filter.

    3. Enter the person's address in the From field, then click Create filter with this search.

    4. Check Never send it to spam.

    5. Click Create filter.

  • How do I create folders?

    In your old mail program, you might have stored emails you want to keep in folders. In Gmail, you use labels to categorize your emails. Labels are like folders, but with a twist: you can apply multiple labels to a message, then later find the message by looking in any of its labels. Learn more about labels in Get started with Gmail.